was last modified: December 27th, 2018 by Jinz Wardrobe - Product Admin
S, M, L, XL
Only logged in customers who have purchased this product may leave a review.
Return and refund policy: After transaction is made, we do not offer customer for any refund, cancellation or exchange. However, you can return or request for a refund through our online customer service if your exchange or replacement meets certain criteria.
Gentle remind to clarify those which are not included in the list of defect/damage as below: Washed (off, fade, shrink and other issues) Defects caused by vandalism Slightly off-line or crochet Button hole or pocket hole did not open Stain below 2cm
Any claims of defects within the first 3 days of your purchase with receipt or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. We are not responsible for any problems that may occur when shipments are directed to a third party. Customers are liable to check upon receipt that all products delivered match its order.
Kindly follow the steps below: 1. Photo of damaged or ruined clothes must be taken. 2. Contact our customer service in order to send the above said photo for verification. 3. Validity of refund will be given within 24 hours. 4. Customers must deliver the damaged or ruined clothes to our company’s address which will later be examined by appointed staff. Any products that have been resized, altered or otherwise damaged caused by buyers will not be accepted for return. Company will process your return and issue a full refund with no deduction for return shipping after receiving your return of the eligible product(s). If your return is not a result of company’s error, we will not refund the original shipping fees.
For Pre Order Item
Receive before CNY, kindly make sure payment make before 10/01/2019.
Payment make after 10/01/2019 can’t promise can receive before CNY.
Order made after 15/01/2019, order will be proceed after we back to work which is 15/02/2019, thanks for understanding and Happy CNY! =D
For Ready Stock Item
Receive before CNY, kindly make sure payment make before 20/01/2019.
Payment make after 20/01/2019 can’t promise can receive before CNY.
Order made after 25/01/2019, order will be proceed after we back to work which is 15/02/2019, thanks for understanding and Happy CNY! =D